Personal data processing policy

Draft. Before publishing, have the text reviewed by a lawyer and fill in the details in square brackets.

1. General provisions

This policy sets out how the personal data of users of the website [domain] (the Website) is processed by the operator [legal name, address] (the Operator), which receives such data through the Website’s forms. The policy has been drawn up in accordance with Russian Federal Law No. 152-FZ “On Personal Data”.

2. What data we process

Name; contact details (Telegram, WhatsApp or phone number); email address; company name; delivery city; product and order volume details the user provides in the request; technical data (IP address, browser information, referral source, cookies and web analytics data).

3. Purposes of processing

Processing requests and communicating with the user; preparing commercial offers; performing contracts; analyzing the Website’s performance and improving its quality.

4. Legal grounds

The user’s consent to the processing of personal data, given by ticking the corresponding box in the form; the conclusion and performance of a contract to which the user is a party.

5. Storage and protection

The Operator takes organizational and technical measures to protect personal data from unauthorized access. Data is stored no longer than required for the purposes of processing: [retention period]. Storage location and localization procedure for data of Russian citizens: [to be confirmed with a lawyer].

6. Disclosure to third parties

To prepare an offer and fulfil a request, data is shared with our partner company in Turkey that carries out the work, as well as with carriers, customs representatives and certification bodies — only to the extent needed to fulfil the request and where required by law.

7. User rights

The user may request information about the processing of their data, demand its correction, blocking or deletion, and withdraw consent by sending a request to [Operator email].

8. Cookies and analytics

The Website uses cookies and Yandex Metrica to analyze traffic. Users can disable cookies in their browser settings.

9. Contacts

For questions about personal data processing: [email], [Operator address]. Publication date: [date].